Personally my experience is trying to even get a person on the phone that understands what an RS is. Last place i called and tried to have that discussion, it was like "yeah focus is a great car, my sons have them, great gas milage" Yeah we're not even talking about the same thing here. I have it at my closest place now, not the one i bought it from and who did the headgasket and first oil leak repair of turbo feed and banjo.
They're replacing the banjo bolt again.... :-|
I think the problem isn't finding someone who wants to work on the car... they'll all take it and take the money from Ford for a repair. The problem is finding someone who cares about actually fixing it correctly.