That's disappointing to hear. I've had great luck with them, and I've definitely spent more money there than on just tunes. Most recently, they built me an LS7 for my Z06 vette, a few years back that made 600rwhp NA. I was very specific about what I wanted, and they delivered on everything. Several friends of mine have had multiple engine build projects done by them as well, and all are returning customers.Was sent OEM Boss 302 heads instead of ported Boss 302 heads - no resolution made forced to accept them.
Was not sent any flow bench data, when finally sent one it was for a different set of heads nothing to do with mine.
Was sent heads with sodium filled exhaust valves instead of stainless as requested - no resolution - was told their engineers felt I would like sodium better for my needs. Had to buy valves and replace myself after the fact with no reimbursement.
Extremely slow customer service often with no reply for weeks - was only able to resolve issues with them by showing up at their office and dealing with them direct.
Pretty poor / sloppy service dealing with racing customers who drop 14k on a long block
1/10 would never trust them for RS tuning - their main money maker is dealing with the OEMs, aftermarket is secondary and it shows.
If you have spent more money than that with them and have a positive experience you may be able to change my mind, otherwise no.
With all of that said, I just had my tunes updated yesterday. Anthony was very helpful, and got me exactly what I needed. Their new revision with "no rev hang" is great. I've always hated that about the stock tune. For a tune only car, the power gains are impressive, and if you don't have their latest revision, I suggest having them send it to you.