Hey all!
I have a peculiar problem that I wasn't sure anyone might be able to weigh in on. These issues started a while back. I think they may be related.
Issue 1: Occasionally, when starting a car, all dashboard functionality gets reset, as if the computer had been factory wiped. Notably, this does not lose Bluetooth settings, which I presume are stored elsewhere. It does however reset instrument cluster brightness, dash screen brightness and all settings, current radio station. This happens right around once every month, or once every couple of months. This issue started happening a while back before the second issue.
Issue 2: Sometimes, when I shut off the car, it behaves as if someone had cut the breaker. Think of how it normally shuts down: you press the Start/Stop button, the lights stay on, music stays on, things keep running, just the engine is off. What I see happen however is a similar sensory effect to you watching TV at home and the power going out for the neighborhood. I push the Start/Stop button upon parking, and everything goes away. Speakers, dash lights, head unit, dome lights, headlights, foot well lighting - I mean literally everything. It's about the same effect as the car not having a battery at all. Pressing Start/Stop again at that point will not start the car again: it's dead for all intents. I presume something gets tripped up though, and something does get rebooted eventually. After about 5-10 minutes of waiting, the Start/Stop can be pushed again and the car will came back as if everything is normal - though with the dash completely reset as in the Issue 1.
I've been dealing with this for maybe a year or so due to its intermittent nature. Recently though I dropped my car off at the dealer for an oil change and to fix my weather stripping and swollen lug nuts - the latter of the two issues is something I have literally never experienced on any vehicle before, and as I pulled into their receiving bay, the did that #2 thing. The tech got into the car to try to start it to look at the mileage, and nothing. Some other techs happened to be walking by, and multiple people saw this happen. A person who I assume was one of the managers even remarked with concern that they had to get to the bottom of it. He also further inquired - politely - if my car would come back eventually, as I presume he was thinking I was now blocking their receiving bay completely.
Well, they've had the car for almost a month at this point, and have had no luck reproducing the issue. I personally don't think it's an issue you can just repro. I've had to deal with issues similar to that before, where there's no repro for the problem, and the only way to go forward is to start pulling things apart. In my case it's with Software systems, but it sucks regardless.
I think they are going to have to hand the car back to me as I believe they are out of ideas. I turn to you now, folks, in case someone has any suggestions for troubleshooting, fixing, or otherwise.
Thanks!
I have a peculiar problem that I wasn't sure anyone might be able to weigh in on. These issues started a while back. I think they may be related.
Issue 1: Occasionally, when starting a car, all dashboard functionality gets reset, as if the computer had been factory wiped. Notably, this does not lose Bluetooth settings, which I presume are stored elsewhere. It does however reset instrument cluster brightness, dash screen brightness and all settings, current radio station. This happens right around once every month, or once every couple of months. This issue started happening a while back before the second issue.
Issue 2: Sometimes, when I shut off the car, it behaves as if someone had cut the breaker. Think of how it normally shuts down: you press the Start/Stop button, the lights stay on, music stays on, things keep running, just the engine is off. What I see happen however is a similar sensory effect to you watching TV at home and the power going out for the neighborhood. I push the Start/Stop button upon parking, and everything goes away. Speakers, dash lights, head unit, dome lights, headlights, foot well lighting - I mean literally everything. It's about the same effect as the car not having a battery at all. Pressing Start/Stop again at that point will not start the car again: it's dead for all intents. I presume something gets tripped up though, and something does get rebooted eventually. After about 5-10 minutes of waiting, the Start/Stop can be pushed again and the car will came back as if everything is normal - though with the dash completely reset as in the Issue 1.
I've been dealing with this for maybe a year or so due to its intermittent nature. Recently though I dropped my car off at the dealer for an oil change and to fix my weather stripping and swollen lug nuts - the latter of the two issues is something I have literally never experienced on any vehicle before, and as I pulled into their receiving bay, the did that #2 thing. The tech got into the car to try to start it to look at the mileage, and nothing. Some other techs happened to be walking by, and multiple people saw this happen. A person who I assume was one of the managers even remarked with concern that they had to get to the bottom of it. He also further inquired - politely - if my car would come back eventually, as I presume he was thinking I was now blocking their receiving bay completely.
Well, they've had the car for almost a month at this point, and have had no luck reproducing the issue. I personally don't think it's an issue you can just repro. I've had to deal with issues similar to that before, where there's no repro for the problem, and the only way to go forward is to start pulling things apart. In my case it's with Software systems, but it sucks regardless.
I think they are going to have to hand the car back to me as I believe they are out of ideas. I turn to you now, folks, in case someone has any suggestions for troubleshooting, fixing, or otherwise.
Thanks!