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Discussion Starter #1 (Edited)
UPDATE 5 and Hopefully Final:

So about a day after I posted the last update, the rattle returned, so I returned with my car to the dealership. The guy took the dash apart and sent me this photo.




Apparently it's worn and the fix is to replace the ENTIRE DASH. Good job Ford. Never have the money to do it right but always have enough to do it twice.

Then I was texted a photo of three NB RSes in at the same time, two of which were dash problems. It was magnificent, but I seem to have forgotten to save the photo.

But this is the process.



And in the process they broke another plastic part (the one that covers the knee airbag) so I get a new one of those too. If this dash thing flares up again, I'm going to lemon this son of a .

Hopefully that's the end of it. So if you're having dash issues, take it to your dealership and get a brand spanking new dash.

====∆∆====

I love this car but it loves to rattle.

Does anyone know if you have to remove the entire dash array go get at the plastic panel immediately aft of the windshield?

Also if anybody has links to instructions on how to disassemble the dash, I would appreciate it greatly.


When it gets warm, that piece rattles like crazy. I know it's that piece for sure because I had my friend hold it down and the result stopped.

UPDATE:

Went to the dealership. They took off the gauge cluster up top, and found a bolt was missing. Apparently my previous dealership did some work in there and didn't tighten it down enough. That's three bolts that Colley Ford has lost for me.

However, I don't think they fished out the bolt that dropped, because 1) they didn't take off the whole console and 2) I still hear the other rattle, which sounds like a bolt sitting on top of something metal. Also they didn't give me my cupholder thingies back. Don't know why that needed taking out, and I don't really care cuz I wanna put a Euro unit in, but weird.


UPDATE 2:

I turned on my car today, plugged in Android Auto, and found my screen to be 1) a bit crooked counterclockwise, 2) shifted (camera) left and 3) with a black bar up top. Unplugged my phone to see if it was an Android Auto issue, but no. The Sync screen was also a bit left. I went in to the settings page and it I could see parts of the squares from the next page. Tried a master reset to no avail, so I'm gonna have them look again.

After Google apparently a bunch of people started having the Android Auto black bar today, so that's on Google. The screen askew must be from whatever Ed Butts did.


Not sure if it's related to the service, but the timing is suspect. I am ready to kick this Ford in the balls.


UPDATE 3:

While fixing my screen and installing a new shifter, I noticed that the ducting for the HVAC system just in front of the shifter assembly can come loose. Mine was all the way out. So that could be a source of rattle.




There's also an antenna array that's loosely held on to the top of the cupboard by some weak clips, just below the HVAC controls. That was also a source of rattle for me. I will probably use some contact cement on both the ducting and the antenna.


UPDATE 4:

Rattle came back so I took it in to Ed Butts again. Came back fixed, so I'll wait to see if the rattle returns. Tapped the plastic bezel and it sounds a lot more solid. On the notes they put down that they called a hotline and then use the Rotora Squeak and Rattle kit.

On a side note, HUGE PROPS TO ED BUTTS. I forgot to tell them not to wash my car, since usually from the dealer that means swirlies, scratches, another paint correction, more ceramic coating... I was dreading it. But when I got my car back, it was clean and shiny and most importantly THERE WERE NO SCRATCHES. Never had this happen before, so I'm really happy with Ed Butts so far.
 

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I had the same exact issue, it ended up the gauge cluster.

I brought it to the dealership and they replaced the whole instrument panel and reprogrammed the miles on it.

I know they drove +50 miles on my RS as my GPS notified me when they drive out out and past 65mph.
 

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Discussion Starter #3
I had the same exact issue, it ended up the gauge cluster.

I brought it to the dealership and they replaced the whole instrument panel and reprogrammed the miles on it.

I know they drove +50 miles on my RS as my GPS notified me when they drive out out and past 65mph.
Interesting. Guess I'll take it in. I keep forgetting it's still under warranty. For some reason that's never my first instinct.

I guess they do drive it around a bit to find where the rattles come from, but I hesitate to give the dealership the benefit of the doubt, especially after all the crap they've done to my car.

Sent from my Pixel 2 XL using Tapatalk
 

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I feel you, that's the reason why I told them I know when they drive my car.

But when I have a feeling that it would be a warranty service, might as well to bring it in.
 

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Just to add, I had the same issue with my Evo IX.

The instrument panel, also replaced.
 

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I love this car but it loves to rattle.

Does anyone know if you have to remove the entire dash array go get at the plastic panel immediately aft of the windshield?

Also if anybody has links to instructions on how to disassemble the dash, I would appreciate it greatly.


When it gets warm, that piece rattles like crazy. I know it's that piece for sure because I had my friend hold it down and the result stopped.



Sent from my Pixel 2 XL using Tapatalk
The gauge pod? It just pulls up, held in by clips. No tools needed. There are 2 plugs, one for the speaker and one for the gauges. I put electrical tape around the speaker and housing to quiet it down.

I have a rattle in my EU radio fascia I'm chasing down too, the clips seem to rattle when cold as they're held in by friction.
 

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tracking down rattles in this car is pretty hard. you think its one thing and it turns out to be something else. i have the same cluster rattle that i thought was coming from the spot right after the windshield. i had another rattle i thought was coming from my passenger b-pillar, turns out it was the far right passenger air vent. the only rattle i knew from the start comes from my driver door.
 

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Discussion Starter #9
The gauge pod? It just pulls up, held in by clips. No tools needed. There are 2 plugs, one for the speaker and one for the gauges. I put electrical tape around the speaker and housing to quiet it down.

I have a rattle in my EU radio fascia I'm chasing down too, the clips seem to rattle when cold as they're held in by friction.
I held down the gauge cluster and the rattle was still present, so probably not that. Rattle disappeared when I held down the far plastic panel.

Sent from my Pixel 2 XL using Tapatalk
 

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Discussion Starter #10
tracking down rattles in this car is pretty hard. you think its one thing and it turns out to be something else. i have the same cluster rattle that i thought was coming from the spot right after the windshield. i had another rattle i thought was coming from my passenger b-pillar, turns out it was the far right passenger air vent. the only rattle i knew from the start comes from my driver door.
Yeah no kidding. I finally fixed my seatbelt adjuster rattle and now this. It's like a Hydra.

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JUST an FYI, experience has shown me that when removing any plastic trim panels to always make sure ambient temps are around 75+ degress F. Also when reinstalling them take a small amount of 3m tack/adhesive spray(SMALL AMOUNT FOOL) and spray clip points and overlaps which will touch each other. The spray if done properly will fill small voids with a SMALL rubbery layer of sticky goodness which will absolutely eliminate NvH. Your welcome. Tack spray is removal within means, so careful attention in application is critical if used around cloth.
HINT: If you suck at tagging I would suggest masking surrounding areas. lol
 

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JUST an FYI, experience has shown me that when removing any plastic trim panels to always make sure ambient temps are around 75+ degress F. Also when reinstalling them take a small amount of 3m tack/adhesive spray(SMALL AMOUNT FOOL) and spray clip points and overlaps which will touch each other. The spray if done properly will fill small voids with a SMALL rubbery layer of sticky goodness which will absolutely eliminate NvH. Your welcome. Tack spray is removal within means, so careful attention in application is critical if used around cloth.
HINT: If you suck at tagging I would suggest masking surrounding areas. lol
Recommendation on the type of adhesive? Also, small amount is 1 can, right?
 

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Discussion Starter #19
Clutch. Thanks Shimmer.

I'm gonna go forward and take off every panel in this car and put it back together myself. I'm sick of these shenanigans!
 

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Clutch. Thanks Shimmer.

I'm gonna go forward and take off every panel in this car and put it back together myself. I'm sick of these shenanigans!
I FADE cut my gray hair back, Just saying I do have a little wisdom from time to time. lol
 
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