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Safelite or Dealer? For Windshield Repair

This is a discussion on Safelite or Dealer? For Windshield Repair within the Focus RS Discussions forums, part of the Focus RS Forums category; Just had a rock fly up and make a gnarly chip in my windshield, 1 cm diameter, looks like a small oyster shell, right above ...

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Thread: Safelite or Dealer? For Windshield Repair

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    RS Specialist maschoff's Avatar
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    Safelite or Dealer? For Windshield Repair

    Just had a rock fly up and make a gnarly chip in my windshield, 1 cm diameter, looks like a small oyster shell, right above the hood ... missed it by that much.

    Would you do Safelite or Dealer for repair?
    Nitrous Blue 2016 Ford Focus RS2 with alloy rims and moonroof (Built 4/20/2016 > Took Possession 6/15/2016)

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    Overall I'm unimpressed by the dealer, although haven't delt with the body shop. Make sure you demand a "Ford" part no matter which installer you use.
    maschoff likes this.

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    I tried to have the dealer replace my windshield but they just send it to an auto glass shop. I went with Safelite after a family friend highly recommended them. Like said above, get Ford glass, not that other crap they sell.
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    RS Specialist maschoff's Avatar
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    @lflouie and @Haze , thanks, I will go with Safelite and demand OEM glass.
    Nitrous Blue 2016 Ford Focus RS2 with alloy rims and moonroof (Built 4/20/2016 > Took Possession 6/15/2016)

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    Yes, the biggest thing is to ask for OEM glass no matter what installer you use. Some installers will only use what came on it because it will be cut EXACTLY like the OE. Aftermarket glass can't be cut EXACTLY the same for copyright reasons and such.

    But I will say installers can be very different as well. Stay away from ones that use the flat rubber sawzall attachment to remove the glass, they can sometimes cause damage to the glass seat and cause leaks. And piano wire removal is much better but the type of wire they use can also cause damage sometimes if cheap wire is used. The installer I use in town only uses factory glass and one removes glass with special fishing wire he has custom made for him by shimano I believe. Never had a single scratch or anything on any car I've had done personally or any customer I've had it done for.

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    I have used Safelite before. They came to my house and did a great job. I would definitely recommend them. Pretty sure their work is guaranteed for life of the vehicle too.

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    I'd also recommend safelite. And depending on how bothered you are by the appearance, what you described could be "repaired" by safelite as well, rather than replacing the whole windshield. They inject some sort of clear resin into the chip crater to prevent the cracks from propagating, and provided you get it done promptly, I think they will also warranty that repair for the life of the car. It's cheaper than a glass replacement, but you'll still be able to notice the chip for sure. I think it looks a bit better after repair than before, but it's still noticeable. Just another option if warranty/insurance isn't covering this and you don't want to pay for a full replacement
    On order: FW RS2 with Forged Wheels

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    Satellite replaced the windshield on my work truck, they were super fast, prompt, and cheaper than expected. I highly recommend using them.

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